OVERCHARGES RECOVERY
Most utilities invoices are created by automated systems that rely on information
input from a number of sources. This process can breakdown and as a result suppliers
may invoice incorrectly. Despite suppliers investing in advanced billing systems,
at least 15% of bills are incorrect. These discrepancies tend to go unnoticed
due to a lack of knowledge, understanding and other business priorities. Uniway
Solutions are experienced in looking for errors and more importantly ensuring
that they are resolved and overpayments recovered.
Example of an Overcharge Recovery
| MGI Group made an investigation on a client's billing data and
found that the supplier had used incorrect metering information for the
entire history of that particular meter. The billing for that site had always
been incorrect, but this was not picked up. We followed the entire trail
and two months from beginning the work, we received a cheque for over £21,000
for our clients. |
MGI Group takes the time and effort
to ensure that any contracts we purchase are set up correctly with suppliers.
Therefore, minimising the opportunity for suppliers overcharging our clients.
Are you sure that your energy accounts are correctly set up? When did you last
check your energy billing data against your supplier's bill?
MGI Group are experienced in assessing
the validity of energy bills. Our staff; include former energy company employees
who understand the billing process and can examine bills in great detail to
highlight where problems often go unnoticed.
Fax a copy of your last energy bill to MGI Group
on 01767-641-649 and we will call you back to confirm whether you have been
overcharged and the steps we will take to recover your money.
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