DIRECT LINE

This service is a low cost route for quick answers on simple matter or a route to solving major disputes with suppliers. Our clients are able to call our consultants during business hours for any of the following:

• Explanation of billing items
• Guidance on billing queries
• Quick checks before payment

Our client can also use this service to request with more time consuming requirements such as:

• Requesting new Gas, Electricity or Water meters
• Upgrading current meter
• Resolving billing disputes
• Checking for overcharges

If you have any queries or issues regarding any of your utilities, please call us on 01767-641-163 or email to see how we can help.